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    <div class="moz-cite-prefix">Ouch, I'm surprised he got away with
      $200+/month even with the free site, that's pretty rough,
      especially with no support... I can see where they're coming from
      now.<br>
      <pre class="moz-signature" cols="72">William Roush

</pre>
      On 8/26/2013 6:08 PM, David White wrote:<br>
    </div>
    <blockquote
cite="mid:CALdth-R-ewtHmP7JsupFdjK0679Y8OLN2Umw=4jM=X7uCaOyvA@mail.gmail.com"
      type="cite">
      <div dir="ltr">Suffice it to say that the provider gave their
        services of building the website for free, and then charged them
        a huge (over $200/month) price tag for the hosting, and haven't
        been responsive or helpful whenever the client needed help /
        technical support.
        <div>
          <br>
        </div>
        <div>I see at least 3 big mistakes by that
          (non-Chattanooga-based) provider:</div>
        <div>1) Provided something of value for free</div>
        <div>2) Overpriced their hosting fees</div>
        <div>3) Provided crappy customer service</div>
      </div>
      <div class="gmail_extra"><br>
        <br>
        <div class="gmail_quote">On Mon, Aug 26, 2013 at 5:43 PM,
          William Roush <span dir="ltr"><<a moz-do-not-send="true"
              href="mailto:william.roush@roushtech.net" target="_blank">william.roush@roushtech.net</a>></span>
          wrote:<br>
          <blockquote class="gmail_quote" style="margin:0 0 0
            .8ex;border-left:1px #ccc solid;padding-left:1ex">I'd
            imagine the only way they'd determine those kinds of issues
            existed in the first place would be if they had someone
            technical on their team in that understands those kinds of
            issues, which according to David they don't...<br>
            <br>
            I'm just kind of weary of a customer that has been "burned"
            but doesn't really understand the ways they can be burned
            (such as the reasons you've pointed out).<span
              class="HOEnZb"><font color="#888888"><br>
                <br>
                William Roush</font></span>
            <div class="HOEnZb">
              <div class="h5"><br>
                <br>
                On 8/26/2013 5:37 PM, Dave Brockman wrote:<br>
                <blockquote class="gmail_quote" style="margin:0 0 0
                  .8ex;border-left:1px #ccc solid;padding-left:1ex">
                  -----BEGIN PGP SIGNED MESSAGE-----<br>
                  Hash: SHA1<br>
                  <br>
                  On 8/26/2013 3:42 PM, William Roush wrote:<br>
                  <blockquote class="gmail_quote" style="margin:0 0 0
                    .8ex;border-left:1px #ccc solid;padding-left:1ex">
                    If I had to make a bet: they didn't make payment on
                    something they<br>
                    were supposed to (probably development), and they
                    got their site<br>
                    taken down.<br>
                    <br>
                    It's the only way I could see people getting
                    "burned" but still<br>
                    willing to go with a VPS that they are in control
                    of.<br>
                  </blockquote>
                  I've cleaned up a ton of VPS/Hosted/Cloud servers
                  "managed" by a<br>
                  "developer" who don't know their their arse from a
                  hole in the ground<br>
                  when it comes to systems administration:<br>
                  <br>
                  All services running as single local administrator
                  account, CHECK<br>
                  Single Local Administrator Account w/ easy 3 character
                  pwd, CHECK<br>
                  All services on system exposed to global internet,
                  CHECK<br>
                  5+ year out of date Java/Flash/Shockwave installed and
                  enabled, CHECK<br>
                  All updates disabled (MS updates break my sensitive
                  code!), CHECK<br>
                  Obvious evidence of surfing from this Swiss cheese,
                  CHECK<br>
                  <br>
                  And besides, if you give a developer access to update
                  the website,<br>
                  they can update it back to any backups they may have.
                   More<br>
                  importantly, ensure they have control over the Domain.<br>
                  Web/VPS/Hosting companies are a dime a dozen these
                  days, controlling<br>
                  what points where is the key.<br>
                  <br>
                  Regards,<br>
                  <br>
                  dtb<br>
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        <div><br>
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        -- <br>
        <div dir="ltr">
          <div>
            <div style="font-family:arial;font-size:small">David White</div>
            <div style="font-family:arial;font-size:small">Founder &
              CEO<br>
            </div>
            <div style="font-family:arial;font-size:small"><b><br>
              </b></div>
            <div style="font-family:arial;font-size:small">
              <div><b>Develop CENTS </b><br>
              </div>
              <div>Computing, Equipping, Networking, Training &
                Supporting </div>
              <div>Nonprofit Organizations Worldwide</div>
              <div><a moz-do-not-send="true"
                  href="http://developcents.com/"
                  style="color:rgb(17,85,204)" target="_blank">http://developcents.com</a></div>
              <div>423-693-4234</div>
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