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    <div class="moz-cite-prefix">I'm diggin' the ascii art. As soon as I
      saw it I had a flashback to reading rainbow. I'm curious why my
      mind associated the two -- maybe just a PBS thing?<br>
      <br>
      On 08/21/2013 08:26 PM, Chad Smith wrote:<br>
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    <blockquote
cite="mid:CAP=JDPvA9DNnBj8U1+9SUAm9VVCe1mz3E38k3scdU-XcEPOcAQ@mail.gmail.com"
      type="cite">
      <div dir="ltr">Back when I worked in an office full time, we lost
        power during a lightning storm, so someone called and reported
        it to the EPB, and we were waiting for our turn to get power
        back, and one lady came over and said "My computer isn't
        working".
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          <br>
        </div>
        <div>"Yes, the power is out."</div>
        <div><br>
        </div>
        <div>"I know that, but I can't get my computer to come on."</div>
        <div><br>
        </div>
        <div>*blank stares*</div>
        <div><br>
        </div>
        <div>"You mean the computer needs power to work?"</div>
        <div><br>
        </div>
        <div>"Yes, yes it does."</div>
        <div><br>
        </div>
        <div>Apparently she thought that since laptops have batteries,
          all computers do.</div>
        <div><br>
        </div>
        <div>//The More You Know!</div>
        <div>☰☰☰☰☰☰☰☰☰☰☆</div>
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      <div class="gmail_extra"><br clear="all">
        <div><font size="4"><i><span style="font-family:garamond,serif">-</span><font
                style="font-family:garamond,serif"> Chad W. Smith</font></i></font>
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        <br>
        <br>
        <div class="gmail_quote">On Wed, Aug 21, 2013 at 7:13 PM, Matt
          Keys <span dir="ltr"><<a moz-do-not-send="true"
              href="mailto:mk6032@yahoo.com" target="_blank">mk6032@yahoo.com</a>></span>
          wrote:<br>
          <blockquote class="gmail_quote" style="margin:0 0 0
            .8ex;border-left:1px #ccc solid;padding-left:1ex">
            A coworker responds to a frequent caller/emailer with a list
            of instructions to resolve an issue. The list was labeled 1
            through 10. She responds back "Where do I start?"
            <div class="HOEnZb">
              <div class="h5"><br>
                <br>
                <br>
                On 08/21/2013 09:58 AM, John Aldrich wrote:<br>
                <blockquote class="gmail_quote" style="margin:0 0 0
                  .8ex;border-left:1px #ccc solid;padding-left:1ex">
                  Back in the day when I was working tech support for a
                  certain local ISP (now no longer in business) I was on
                  the phone walking a customer through setting up her
                  email. After it was all set up, I told her something
                  along the lines of "now you can get on-line and
                  download all your email." Her response was "You mean I
                  need to be on-line to get my email???"<br>
                  <br>
                  I put the phone on hold and let out a shriek of
                  anguish, then picked the call back up and nicely told
                  the lady, "Yes, you'll have to be connected to the
                  internet to get your email" at which time we exchanged
                  pleasant goodbyes and hung up.<br>
                  <br>
                  At that point in my Tech Support career, I was walking
                  customers through making a dial-up using Trumpet
                  Winsock in Win311/95 while working in Linux myself.<br>
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                </blockquote>
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