ebwolf at gmail.com
Mon Feb 4 17:47:36 UTC 2013
Billy was entirely fair... but the point is that people have been trying to
change John since the FidoNet days. John's particular sensitivity (or lack
of sensitivity) to social nuance has survived several drastic technological
changes. I suspect that if John got into CB radio in the 70s, he was
probably getting flamed then. And when we all start walking around wearing
our Google Glasses, I'm sure John will get flamed in that technology.
Eric B. Wolf 720-334-7734
On Mon, Feb 4, 2013 at 10:41 AM, Bret McHone <dbmchone at gmail.com> wrote:
> It's important that mistakes are brought to light so that they can be
> learned from. I thought Billy was rather fair in his email.
> On Mon, Feb 4, 2013 at 12:26 PM, Eric Wolf <ebwolf at gmail.com> wrote:
>> I'm not sure if you had ulterior motives, or if you just don't understand
>> that John lacks any concept of "social nuance".
>> To be fair to John, he does excel in social interactions where I
>> completely fail. I'd hire John as a tier-2 tech support person any day. Not
>> tier-1 because his social style takes too much time. But as a gateway to
>> tier-3, John is the man. He's able to keep customers happy to be on hold
>> while the details get worked out. Whereas I would be screaming in to the
>> telephone at the customer within 30 seconds...
>> As far as listserv social nuance, I can rely on John to make
>> a grievous mistake every other month or so. You learn to love the his
>> regular flame-worthy comments. And the guy never gives up no matter how hot
>> the flames get.
>> Eric B. Wolf 720-334-7734
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