[Chugalug] Client burned by previous hosting provider

William Roush william.roush at roushtech.net
Mon Aug 26 22:38:12 UTC 2013


Yeah again, a little assumption based on them having no qualified IT 
staff that they're not in that kind of a position, maybe that's not the 
case and they're larger than I'm imagining.

William Roush


On 8/26/2013 6:34 PM, Dave Brockman wrote:

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> On 8/26/2013 6:15 PM, William Roush wrote:
>> Ouch, I'm surprised he got away with $200+/month even with the
>> free site, that's pretty rough, especially with no support... I can
>> see where they're coming from now.
>
> It depends.  I know the Chugalug Mentality is to use the cheapest
> monthly shared hosting plan you can find, there are entities who
> prefer something with more reliability (what's your SLA with that
> $1.99/month GoDaddy plan again?  And if you do have one with GoDaddy,
> how many of their DNS outages the past 12 months were you reimbursed
> for?) or more available resources if needed (how much bandwidth can
> you really burn on that GoDaddy shared server again?  Not much, I just
> tried to deal with a 10MB MySQL upload a couple of weeks ago....)
>
> Price a RackSpace "Sites" Plan, or a "managed" server.  I have a
> client now that is consuming 2U for a single socket server + firewall
> they could have bought free and clear within 3 monthly payments.  And
> I could spin up an entire rack in a colo for less than they pay a
> month for that single socket.
>
> Again, we don't have all the details, are unlikely to get all the
> details, and doesn't appear we will even get the 2nd side to the
> story, so while poor customer service does an ex-customer make, we can
> do nothing but speculate.
>
> Regards,
>
> dtb
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