[Chugalug] Client burned by previous hosting provider

Aaron Welch n2nightfall at gmail.com
Mon Aug 26 20:25:28 UTC 2013


+5. Any time someone does not follow what you suggest, then make them sign off it.

-AW

On Aug 26, 2013, at 4:08 PM, John Aldrich <jmaldrich at yahoo.com> wrote:

> Quoting Nick Smith <nick at nicksmith.us>:
> 
>> Some(most)times the cost of education/experience can be expensive.
>> Sounds like they are happy paying you more for something that makes them
>> more comfortable.
>> You've done your due diligence in expressing your concern.
>> Your making your customer happy and making more money. Bonus.
> I would add: CYA -- get them declining your recommendations in writing so that when they get your bill for the extra work, they don't have any room to complain...or if they do, you can point out that you recommended something different, but they got what they insisted upon.
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