[Chugalug] Client burned by previous hosting provider

John Aldrich jmaldrich at yahoo.com
Mon Aug 26 20:08:31 UTC 2013


Quoting Nick Smith <nick at nicksmith.us>:

> Some(most)times the cost of education/experience can be expensive.
> Sounds like they are happy paying you more for something that makes them
> more comfortable.
> You've done your due diligence in expressing your concern.
> Your making your customer happy and making more money. Bonus.
>
>
I would add: CYA -- get them declining your recommendations in writing  
so that when they get your bill for the extra work, they don't have  
any room to complain...or if they do, you can point out that you  
recommended something different, but they got what they insisted upon.


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