[Chugalug] Mo Jobs: IT Tech

Mike Harrison cluon at geeklabs.com
Mon Aug 19 14:00:32 UTC 2013

> "Below" fell off the page, btw...

My apologies:
Converted to plain text so it would stay in mailing list.

re: Miller and Martin

Position Title:  IT Desktop Support Technician

Direct Report: Information Technology Manager

General Description:

Provide hardware and software support for end user workstations

Duties and Responsibilities:

Primary Duties:

applications including but not limited to: Windows 7, Office 2010, 
iManage, RightFax, etc. Provide level 2 support to resolve helpdesk 
problem tickets Setup, image and maintain computers, including hardware 
and software configurations Maintain equipment inventory records Deploy 
and maintain printers including server print queue management and general 
hardware maintenance of printers Relocate computers and printers as 
necessary Other Duties:

Support for network cabling problems including patch cable and wall jack 
repairs Maintain and administer user records for RightFax, Unity 
Voicemail, and Blackberry Maintain and administer mobile devices Video 
conference coordination and equipment operation Telephone moves and 
programming coordination Position Requirements

Associates degree in computer information systems or equivalent industry 
certification such as A+ or MCP

Must have excellent written and verbal communication skills and people 

Customer service oriented and quality driven

Ability to work in a team environment

Good organizational habits not only to keep up with tasks, but to keep a 
clean, efficient work environment

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