[Chugalug] David Friend of Carbonite on bringing Jobs Back
Ryan Van Dolson
vandolson at gmail.com
Tue Oct 16 14:44:05 UTC 2012
To diverge from the topic for a minute: Apologies for "spamming" your inbox
with a couple of blank e-mails last night. Not sure what happened, but now
that I think about it I do remember my 2-year old on my desktop last
evening and not thinking much of it at the time... Ah, the joys of
Now to get somewhat on topic: I've heard about quite a few companies
pulling back from outsourcing to Indian contractors, but I've also noticed
a recent trend towards hiring a lot of local temps for entry-level
positions in this economy, and I'm guessing many of them are being hired in
the kind of support positions that Thom Hartmann mentions (though this is
just an assumption). Perhaps temps are a safer bet than foreign
On Tue, Oct 16, 2012 at 9:25 AM, Rod-Lists <rod-lists at epbfi.com> wrote:
> My wife before she left the art dept spent a lot of time cleaning up
> messes created by the Indian contractors they outsource to.
> So when your crew has to redo the work done by out source groups, doesn't
> that defeat the purpose?
> And they say business is always efficient. Whoever said that must have
> never work in in a big Corp.
> ----- Original Message -----
> > On Mon, 15 Oct 2012, Rod-Lists wrote:
> > > I listening to David Friend, founder of Carbonite, on the Thom
> > > Hartmann showtalk about his experience in firing the Indian
> > > support service and bringing it back to the US.
> > > Here is a youtube of another interview on the same topic.
> > We've had discussions with a major electrical and meter manufacturer
> > (in
> > India) that wanted use to write some software for them.... We ended
> > up
> > refusing, it was not a good fit but they were very nice people and
> > competent electrical engineers / manufacturers.
> > We asked them why they wanted a U.S, company doing what they wanted
> > done.
> > Bo$$ even said: You could get this done easily in India.
> > Their answer was essentially:
> > Done that, been there, don't want Indian programmers.
> > ------------
> > One of our "fit" issues was trying to explain the difference between
> > actual encryption, and just obfuscation in number formatting. They
> > had been told
> > if it wasn't plain text, it was not a problem by their previous PhD
> > software types.
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